We refer “Jumbo” as “Jumbo Grocer Sdn. Bhd. and Nutribest Fresh Mart Sdn. Bhd.” (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. When you visit our website, local store and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is very important. If there are any terms in this privacy policy that you do not agree with, please discontinue visit www.Jumbo.my and use our services. This privacy policy applies to all information collected through our and or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
We collect personal / company information that you provide to us such as name, address, contact information and payment information. We collect personal information that you voluntarily provide to us when registering at the expressing an interest in obtaining information about us or our products and services, when participating in activities on the (such as entering competitions, contests, giveaways, promotions or enquiry) or otherwise contacting us. We automatically collect certain information when you visit, use or navigate our website www.Jumbo.my or use our mobile applications. This information does not reveal your specific identity (personal information or contact information) but may include device and usage information, such as your IP address, browser and device information, referring URLs, country and location. This information is primarily needed for our internal analytics, reporting purposes, maintain the security and operation of our website www.Jumbo.my or our mobile applications.
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis: Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. Legal Obligations : We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites. The may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to www.Jumbo.my or our mobile applications. You should review the policies of such third parties and contact them directly to respond to your questions.
We may use cookies and similar tracking technologies to access or store information to enhance your user experience. Cookies are small files which are stored on a user’s browser. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This privacy policy is subject to change without notice and was last updated on 20 November 2021. If you have any questions, feel free to email us hello@jumbo.my .
